Terms & Conditions

General Registration Policies

  • Each participant must submit a registration form.
  • Each participant must fill out appropriate forms and waivers to participate in our programs.
  • Registration is completed when the registration form and payment are received.
  • Ancestral Knowledge must receive *$50 non refundable deposit for each participant to hold you space in any program, event, or workshop.
  • The deposit or full registration must be received within 10 business days after registering to hold your space.
  • *The deposit for one day programs is $25.  

General Refunds and Cancellation Policies

  • Requests to cancel/refund your registration for a program/event must be submitted in writing by email to: ak[at]ancestralknowledge[dot]org
  • All refunds will be processed within 10 days after the event date has passed or has been canceled.
  • The deposit listed above and any fees associated with the transaction will be subtracted from all refunds
  • Refunds requested in writing 14 days or longer prior to the date scheduled will receive a 50% refund
  • No refunds will be given  7 days or less prior to the program/event start date.
  • Transferring payments to future programs is not permitted. Person to person transfers for the same program are permitted.
  • If Ancestral Knowledge has to cancel a program we will provide a “rain date”. If we are unable to schedule a rain date you will be refunded in full

Homeschool Program Policies

Inclement Weather delays or cancellations

  • To ensure the safety of our participants, during severe weather we take into consideration traffic, school closings, and current weather conditions to decide if we need to have a delayed start or cancel a meeting.
  • Please check you email for notifications from us about delayed starts or cancellations. You will be notified by 8:30AM the morning of the scheduled meeting day.  If you need to know earlier please contact your instructor or the program coordinator.
  • Our general policy is based off of the public school in the county that a program is operating; Schools have a 1 hour delay = AK program runs on time,  Schools have a 2 hour delay = AK program starts 1 hour late,  Schools Canceled= AK program is canceled

If Ancestral Knowledge has to cancel a scheduled meeting due to snow or any other unforeseen circumstance, our policy is as follows;

  • We will provide make up day(s) for any canceled meetings.
  • If multiple days need to be made up we may meet on a different day or combine groups.
  • We allow make up days for meetings we have canceled due to weather or other unforeseen circumstances.
  • We do not give credits or refunds If your child misses a scheduled meeting or scheduled make up day..

Attendance

  • We offer make-up days for meetings we have canceled due to weather or other unforeseen circumstances. If your child misses a scheduled meeting we do not offer make up days.  
  • Due to severe illness or other unforeseen circumstances that cause a participant to miss 4 or more meetings AK will consider full or partial refunds.  This will be determined on a case by case basis.

Late Registration/Prorating

If the program has already started and you would like to submit a late registration:

  1. Contact us before attending.
  2. Register Before Attending. We do not accept on site or Drop-in registrations.
  3. Discounts don’t apply on late registrations.
  4.  The cost per day is $50 prorated to figure out your registration fee: $50 x (days remaining in the program)

Keeping everyone healthy

Ancestral Knowledge reserves the right to refuse service to anyone. We strive to meet the needs of all participants, building a healthy working, learning and creative environment for all involved, both staff and client. Very rarely, and almost never, this requires the dismissal of a youth or adult participant. If this occurs prior to the program we evaluate the circumstance. There will be no refunds if dismissal occurs during the program. We take the responsibility for the health of every team member seriously and set our standards high, addressing challenges as it affects the emotional and physical well being of the group and program team, other paying clients continuing to derive value from the program and the emotional well being of our staff. Grounds for evaluation and possibly dismissal includes but is not limited to: dangerous activities, emotional distress beyond the scope of our instructors, racist, sexist and otherwise bigoted behavior, accusatory and aggressive unsolicited advise, expectations that participants or staff conform to another person’s aggressively specific moral values and overwhelming, unspoken or indirect verbal, written or physically aggressive behavior. This is at the discretion of the instructor staff. We definitely appreciate well thought out and well versed feedback, both positive and negative, about how we can better meet each others needs in a functional way. We do not support censorship by any means.

By submitting your registration form and completing payment for a program you are acknowledging that you have read and fully understand and agree with our Terms and Conditions. Our Terms and Conditions are subject to change without notification.